Privacy Policy

We collect information you provide directly to us, including:

• Contact information: Name, email address, phone number, and mailing address
• Payment information: Credit card details and billing address (processed securely through our payment processors)
• Account information: Username, password, and preferences
• Order information: Products purchased, shipping details, and order history

We also automatically collect certain information when you visit our website, including:

• Device information (browser type, operating system)
• Usage data (pages visited, time spent on site)
• IP address and location data
• Cookies and similar tracking technologies

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send you marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and maintain security
• Comply with legal obligations

We will never sell your personal information to third parties.

We may share your information with:

• Service providers: Companies that help us operate our business (e.g., payment processors, shipping companies, email service providers)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, sale, or transfer of our business

All third parties are required to maintain the confidentiality of your information.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve your shopping experience
• Provide personalized content and advertising

You can control cookies through your browser settings. However, disabling cookies may limit some features of our website.

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate information
• Deletion: Request that we delete your personal information
• Opt-out: Unsubscribe from marketing communications at any time
• Data portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information below.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption
• Regular security assessments
• Limited access to personal information
• Secure payment processing through trusted providers

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to these countries.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: privacy@bittersweetcoffee.com
Address: [Your Business Address]
Phone: [Your Phone Number]